RETURNS POLICY

Please choose carefully as we do not offer refunds on goods. If you are not happy with your purchase we would love to exchange them for you (to item (s) of equal or greater value. We'll send you another colour, a new size or an entirely different style (subject to our Exchange Conditions & Exchange Policy below*).

Exchange Conditions*
All returned items must be returned new, in their original (un damaged) box(s) & with all tags attached. If we feel that the garment has been worn or damaged we will not accept the return and it will be sent back to you.
Nearly Nude is not able to accept returns on any of the bottoms in our range including briefs, shorts, pants & g-strings for hygiene reasons

Exchange Policy*
You may exchange any purchased item (excluding the bottoms in our range & sale items) for purchases AT YOUR OWN POSTAGE COST to us. For returns within Australia we will send your exchanged item(s) back to you complimentary. Returns to New Zealand/International (Other) will be charged a standard shipping cost.

To exchange an item(s) please follow the below steps;
Step 1 - Fill in the returns slip that was sent to you with your order click here to download it.
Step 2 – Please send your return (including your completed return slip) to;

Nearly Nude Returns
PO Box 243
Double Bay NSW 1360

NB:

• Exchange must be sent to us within 14 DAYS of receiving your order
• Please allow 10 business days for your exchange to be processed and sent back to you
• Nearly Nude strongly suggests that you use a registered mail so you can track the package. Nearly Nude will not be held responsible for any packages returned that have not been received on our end, if no tracking system was used on the package
• Nearly Nude cannot accept C.O.D deliveries

Faulty Goods or Wrong Order
Although rare, in the event that you receive a faulty item or the item(s) that you were sent was incorrect please notify us by phone +61 (2) 9699 7690 or email customercare@nearlynude.com.au within 5 days of receiving the item for instructions of how to proceed.

NB:  We can only exchange the faulty item(s) for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items.